InnoVent, a 21st Century IT Leasing Company
During the refurbishment process components are upgraded, replaced, and units electrically safety tested to produce high quality “as new” products ready for re-use and re-rental. Our “up-cycled” technology assets are rigorously tested prior to being placed in our “2nd Life IT” re-rental stock.
All “2nd Life IT” equipment is provided with a “next business day” exchange service should it fail to work. In the event of a hardware failure, our clients simply call our dedicated support number or email our support desk. If we receive the call before 3:00pm we will send a replacement unit for delivery the next business day before 12:00pm. The faulty unit will be picked up and returned to the warehouse for repair and placed back into stock.